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Frequently Asked Questions
How do I open a PlayFrank account?
Click on "Create Account" to create a PlayFrank account. Just choose a username, enter your details when prompted and you’re ready to go. Once that's out of the way, it's adventure time. So buckle up because this is going to be one hell of a ride!
How can I withdraw my winnings?
To withdraw your winnings: Log in and click on "Withdraw" in the left-hand menu. We’ll process all requested withdrawals after 48 hours to make sure you can enjoy your winnings as fast and easy as you won it.
How do I claim the Welcome Package?
Claim the Welcome Package when you make your first deposit to add a new dimension to your PlayFrank adventure. Log in, click on “Deposit” in the left-hand menu and select your bonus. The bonus is like a yoyo, loop it around your finger, spin it out and reel it in.
Need some help?
We’re here to help you out all day and all night. Our Live Support Agents are real miracle workers 7 days a week available and deal with your request in the language of your choice. Click on Live Chat below or send an email to care@playfrank.com.