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Daily Challenge

Life in the 21st century is often a full one, yet in order for us to keep going we need to take a break from time to time, to relax and recharge. Wouldn't you like something you can achieve while on your 10 minute break eating a fast lunch, waiting for your next meeting, something to lower the stress during your 30 minute commute home after a long day? PlayFrank Daily Challenges are our answer to that!

PlayFrank's Daily Challenges

What you can expect from them are a quick way to take part in the Playfrank experience, achieve a quick objective and, as it is customary when achieving something, get rewarded for it. Each challenge will appear on top of your dashboard, will feature a game, an objective to be attained in that game: wagering a certain amount, triggering a certain number of bonus rounds, get a certain numbers of big wins etc. and a reward that you will receive once that target is hit, customary in the form of a set of free spins.

Extent your Playtime

However that’s not all, since your progress in the Playfrank experience will also affect your daily challenge experience. The further you advance along our experience tracks you will get access to more daily challenges for both variety and an extension in playtime as well as some more surprises when you finish a challenge.

We like to hear from you

We hope you’ll enjoy this little feature and, as always, feel free to write us your feedback at, we’re looking forward to reading about what you think.



PlayFrank Customer Support
Are you looking for:
  1. Yes we do, and it is for security reasons only as you can read below. As part of our Security and KYC (Know Your Customer) Procedure, we require standard verification documents. We kindly ask you to provide us with the following documents:

    1. Personal identification:
    • Passport OR
    • Driver's license (front and back) OR
    • National identification card (front and back)
    1. Address verification (issued within the last 3 months):
    • Utility bill (such as a water or electricity bill) OR
    • A bank statement that has your address on it OR
    • Latest Tax bill
    1. Proof of payment (depending on the method you use): Credit card:
    • copy front and back
    • first 6 and last 4 digits visible
    • CVC code covered
    • signature visible

    Bank transfer (screenshot/copy of bank statement):

    • account holder's name
    • bank account number
    • transaction you've made to us

    E-wallet (Skrill, Neteller, etc.):

    • screenshot of e-wallet account profile page
    • account details clearly visible

    Send all documents in an email to

    • total e-mail size should not exceed 3mb.
    • all required information must be clearly visible (all 4 corners visible)

    UK license: The personal information provided is processed to perform necessary identity verification and credit checks to comply with our legal obligations under the EU Directive 2015/849, the EU Directive 2015/2366, the Proceeds of Crime Act (POCA) and Terrorism Act and/or The Money Laundering, Terrorist Financing and Transfer of Funds Regulations. The processing of player data is in line with the EU General Data Protection Regulation 2016/679.

  2. You can check your progress on the 'Bonus' page.

  3. This is made very easy with as we list all bonuses available to you when you make a deposit on the 'Deposit' page. If you have a choice between several bonuses, simply select the one you prefer from the list! You can also check our 'Rewards' page and 'Promotions' page for available bonuses.

    And don't forget about the Tracks, where Weekly Deposit Bonuses and Bonus Spins will become available.

  4. Simply click the 'Join Now' button, available in the header of any page to register. You will then be directed to the registration page. Please note that your username and your account currency cannot be changed at a later stage. Before submitting your details please make sure you declare that you are over 18 and agree to our "Terms and Conditions". You can immediately log into your account on any page using your username and password.

  5. We understand that you want your winnings fast! We'll get your withdrawal processed after 24 hours, subject to providing any information we require in accordance with our terms and conditions.

    Depending on your withdrawal method it can take up to 3/5 working days before the withdrawal will be in your bank account.

    It's also possible to check the 'Transaction History' for the status of your withdrawal: Approved Pending for approval Rolled back Processed

For quick anwers to the most common questions check our Friendly Asked Questions page; click here.Go to Live Chat
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