One of our main concerns of online gaming operations is to uphold fair gaming:

With the exception of sports betting and LIVE casino games, in order to ensure the integrity of our casino games, a Random Number Generator (RNG) is always used to determine the random outcome of such games.

This is a standard industry system which ensures consistently random results which has also been extensively tested by running and analysing thousands of game rounds. The randomness of the RNG provides a credible and fair gaming environment.

Our software is checked and tested on a regular basis to produce a gaming payout percentage.

We cooperate with gambling regulatory authorities and online gambling licensing organizations. with the intent of ensuring our compliance with the legislation of relevant jurisdictions.

PlayFrank is committed to "CARE" - Customers Are Really Everything. We have implemented a professional customer support team ready to assist you 7 days a week from 8:00am CET to 00:00am CET. Please do not hesitate to contact the PlayFrank team. Just click on Contact Us