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How PlayFrank uses gamification

What is gamification? It’s taking over the online casino industry, but what does it actually involve? In simple terms, turning a non-game activity into a game. Essentially, it’s all about taking something that’s not necessarily fun in its own right and making it fun by adding game playing elements.

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Gamification Glossary Index

How does gamification works?

The use of gamification is becoming a common thing at online casinos. People visit online casinos because they want to play casino games, so it makes sense to bring game playing elements to all facets of an online casino and give players a more comprehensive game experience.

There are several gamification examples found in online casinos that you’ve probably experienced without even realising. For example, tournaments, leaderboards and casino races. Gamification encourages players to play and compete against each other by offering clearly defined goals to reach for and achieve. It provides a bigger overall target to aim for, away from the core aims of the chosen game in play.

It also provides a great platform for encouraging and rewarding dedication. By providing special offers and other loyalty rewards, players are rewarded for playing their game, on top of the rewards found within the game itself.

PlayFrank casino gamification

At PlayFrank we’ve introduced our own unique level up system - PlayFrank Tracks and Daily Challenges. With Reward Tracks, PlayFrank players have the option to choose how and when they receive their rewards, as well as easily monitor their progress. While Daily Challenges provide fresh and unique ways to earn rewards daily.  

PlayFrank Tracks gamification example

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Why is PlayFrank’s gamification so unique?

PlayFrank Tracks are a unique system for levelling up, allowing you the player, to choose your own path and rewards. There are various track types to choose from, for example a free spins track or a bonus track, meaning you get rewards tailored to your interests and game types.

Instead of progressing along the same standard levels as all other players – with no control over your rewards – PlayFrank puts the power to choose into your own hands.

Free Spins track gamification

Our Tracks system makes it easy to progress through the levels, as you don’t have to do anything in particular to level up, just keep playing your regular games and watch the rewards roll in.

Bonus track gamification

Keeping tabs on your progress is easy too, thanks to the Track icon. As is switching Tracks should you want to go in a different direction and hunt down a different reward. Best of all, the more you level up, the more tracks become available to you. So, the more rewards you get, the more rewards you can pursue.

PlayFrank Track icon

With our Daily Challenges you can pursue and fulfil specific goals. Check out the list of challenges – that change every day – and select the challenge that best suits you. Once you begin playing the featured game you can track your progress as you fill the challenge bar and ultimately unlock your reward. Complete all the challenges and you’ll receive an additional reward!

Gamification on mobile casino

At PlayFrank, you’ll find the same rewards system in place on our mobile casino too. While the system works the same no matter the platform, there are some slight design differences between the mobile and desktop version.

For example, you won’t see the daily challenges progress bar during a game, but you will still get to see the reward screen when completing your challenge. Which means mobile casino players get the same control – and extra fun – over their gaming destiny as their desktop counterparts.

So, now you’ve been we educated on what gamification (more info)is, it’s time to start using it to reach your goals and unlock your very own rewards at PlayFrank: Your Casino.

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PlayFrank Customer Support
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  1. Yes we do, and it is for security reasons only as you can read below. As part of our Security and KYC (Know Your Customer) Procedure, we require standard verification documents. We kindly ask you to provide us with the following documents:

    1. Personal identification:
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    Send all documents in an email to

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    UK license: The personal information provided is processed to perform necessary identity verification and credit checks to comply with our legal obligations under the EU Directive 2015/849, the EU Directive 2015/2366, the Proceeds of Crime Act (POCA) and Terrorism Act and/or The Money Laundering, Terrorist Financing and Transfer of Funds Regulations. The processing of player data is in line with the EU General Data Protection Regulation 2016/679.

  2. You can check your progress on the 'Bonus' page.

  3. This is made very easy with as we list all bonuses available to you when you make a deposit on the 'Deposit' page. If you have a choice between several bonuses, simply select the one you prefer from the list! You can also check our 'Rewards' page and 'Promotions' page for available bonuses.

    And don't forget about the Tracks, where Weekly Deposit Bonuses and Bonus Spins will become available.

  4. Simply click the 'Join Now' button, available in the header of any page to register. You will then be directed to the registration page. Please note that your username and your account currency cannot be changed at a later stage. Before submitting your details please make sure you declare that you are over 18 and agree to our "Terms and Conditions". You can immediately log into your account on any page using your username and password.

  5. We understand that you want your winnings fast! We'll get your withdrawal processed after 24 hours, subject to providing any information we require in accordance with our terms and conditions.

    Depending on your withdrawal method it can take up to 3/5 working days before the withdrawal will be in your bank account.

    It's also possible to check the 'Transaction History' for the status of your withdrawal: Approved Pending for approval Rolled back Processed

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